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R&D, production & export of electric tricycles—enclosed elderly, senior mobility, passenger-cargo, folding & heavy-duty cargo e-trikes.
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Terms & Conditions
2026-04-203
This Shipping Policy applies to all orders placed on threebeng.net (operated by Yichang Lixiang Network Technology Co., Ltd., located in Yichang, Hubei, China). We are committed to providing transparent, clear shipping information to comply with Google Merchant Center requirements and ensure you have a clear understanding of our shipping rules before placing an order.

1. Shipping Scope

We offer global shipping services from China to all countries and regions around the world. Relying on Yichang's superior logistics location and perfect cross-border logistics channels, we can deliver tricycles to your designated destination efficiently and safely. There are no geographical restrictions on our shipping services, and we will select the most suitable logistics solution according to your specific delivery address.

2. Shipping Cost Calculation

Since tricycles are large-sized goods, the shipping cost is not fixed and will be confirmed separately based on your shipping address. The final shipping fee is determined by the following factors:

  • The destination country/region and specific delivery address (including remote area surcharges if applicable);

  • The total weight and volume of the ordered tricycles (shipping fees for large items are calculated based on the larger value between actual weight and volumetric weight);

  • The selected international logistics method (such as sea freight, air freight, or international express).

Before you make the formal payment, our customer service team will provide you with an accurate shipping cost quotation based on the shipping address you provide. There will be no hidden shipping fees, and all additional charges (if any) will be clearly explained in advance.

3. Order Processing and Shipping Time

We adhere to the principle of efficient shipment. After your order is confirmed and the payment (including the confirmed shipping fee) is received, we will complete the order processing, packaging, and customs declaration procedures as soon as possible. The shipping time is within 10 days from the date of order confirmation.
Note: The above shipping time refers to the time from when the goods are dispatched from our warehouse in Yichang, China to when they are handed over to the international logistics carrier. The actual delivery time to your hands will vary depending on the logistics method, customs clearance speed of the destination country, and other unforeseen factors (such as weather, port delays). We will provide you with a logistics tracking number after the goods are shipped, so you can check the real-time logistics status at any time.

4. Shipping Responsibility and Reminders

  • We will carefully package the tricycles to ensure they are not damaged during transportation. However, if the goods are damaged or lost due to force majeure (such as natural disasters, wars, customs inspections) or the responsibility of the logistics carrier, we will assist you in contacting the logistics company to handle the claim procedures.

  • You are responsible for completing the customs clearance procedures and paying any customs duties, taxes, or other related fees required by the destination country/region. We will provide the necessary documents (such as commercial invoice, packing list) to assist you in customs clearance.

  • If you need to change the shipping address after placing the order, please contact our customer service immediately. If the goods have not been shipped, we can help you modify the address free of charge; if the goods have been shipped, any additional costs caused by the address change will be borne by you.

5. Contact Us

If you have any questions about shipping costs, shipping time, or logistics tracking, please feel free to contact us. We will reply to your inquiry within 24 working hours.
Company Name: Yichang Lixiang Network Technology Co., Ltd.
Location: Yichang, Hubei, China
Contact Channel: [Please fill in your official email/contact information here]
We reserve the right to adjust this Shipping Policy according to changes in international logistics policies and market conditions. Any updates will be posted on threebeng.net in a timely manner. Your order placement on our website will be deemed as your acceptance of this Shipping Policy.

6. Return and Refund Policy

At threebeng.net, we value your satisfaction above all else, and we strive to ensure every tricycle you receive meets your expectations. To make your shopping experience more reassuring, we offer a free return and refund service within one month of receiving your order.
We understand that tricycles are mostly large-sized items, and international shipping costs are quite high—this is something we take very seriously. Therefore, we kindly ask for your understanding regarding the following return and refund rules:

  • If the tricycle has a quality issue (e.g., manufacturing defects, damage caused before shipment), we will take full responsibility for the return shipping costs. Please contact our customer service team promptly to provide photos or videos of the quality issue, and we will guide you through the return process step by step, with no extra cost to you.

  • If you wish to return the tricycle for reasons unrelated to quality (e.g., change of mind, incorrect purchase), the return shipping costs will need to be borne by you. We apologize for any inconvenience this may cause, but the high cost of shipping large items makes it difficult for us to cover these expenses in such cases.

To ensure a smooth return and refund process, please keep the original packaging of the tricycle and contact our customer service before initiating a return. We will respond to your request within 24 working hours and do our best to assist you with everything you need. Thank you for your understanding and support—we truly appreciate your trust in us.

7. Privacy Policy

At threebeng.net (operated by Yichang Lixiang Network Technology Co., Ltd., located in Yichang, Hubei, China), we deeply value your privacy and are committed to protecting all personal information you share with us when browsing, inquiring about, or purchasing tricycles on our website. This Privacy Policy is designed to clearly explain how we collect, use, store, and protect your personal information, in compliance with international privacy regulations (including GDPR) and industry practices for tricycle sales, and we kindly ask for your time to read it carefully.

7.1 Information We Collect

We only collect personal information that is necessary for us to provide you with high-quality tricycle sales, consultation, and after-sales services—we never collect unnecessary information, and we will always obtain your clear consent before collecting any sensitive data. The information we collect mainly includes the following, tailored to the characteristics of tricycle (large-sized goods) transactions:

  • Basic Contact Information: When you inquire about tricycle models, request a shipping quote, or place an order, we may collect your name, email address, phone number, and shipping address. This information is essential for us to contact you, confirm your order details (such as tricycle specifications, quantity), and arrange global shipping from China.

  • Order-Related Information: When you place an order for tricycles, we will collect information related to your order, including the tricycle model, quantity, customized requirements (if any), payment information (we only collect necessary payment verification details, and never store your full credit card or payment account information), and order status. This helps us process your order, arrange production, package the tricycles properly, and complete customs declaration for international shipping.

  • Website Browsing Information: We may automatically collect non-personal identifiable information about your browsing behavior on our website, such as your device type, IP address, browser version, and the tricycle models you view or inquire about. This information is used to optimize our website, improve our product display (such as showing more relevant tricycle models), and enhance your browsing experience—we will never associate this information with your personal identity without your consent.

  • Customization and After-Sales Information: If you have customized requirements for tricycles (such as special specifications, color modifications, or logo customization), we may collect relevant information you provide to meet your needs. When you request after-sales service (such as return, exchange, or quality consultation), we may collect photos/videos of the tricycle and relevant descriptions to assist in handling your request efficiently.

7.2 How We Use Your Information

We strictly use your personal information only for the following legitimate purposes, and we will never use it for any unrelated purposes without your explicit consent:

  • To process and fulfill your tricycle order, including confirming order details, arranging production, packaging, customs declaration, and global shipping, as well as providing you with order updates and logistics tracking information.

  • To provide you with professional consultation and after-sales service, such as answering your questions about tricycle models, specifications, shipping costs, and handling return, exchange, or quality-related issues.

  • To optimize our website and products: Based on your browsing and inquiry behavior, we will improve our website layout, product display, and service quality, so that we can better provide tricycle products and services that meet your needs.

  • To ensure transaction security: We use your information to verify your identity, prevent fraud, and protect both your and our legitimate rights and interests, especially for large-sized tricycle orders with high transaction value.

  • To send you relevant information (with your consent): If you agree, we may send you updates about tricycle new models, promotions, or industry-related information—you can unsubscribe from these communications at any time.

7.3 How We Protect Your Information

We take your privacy protection very seriously and have adopted comprehensive technical and management measures to ensure the security of your personal information, preventing unauthorized access, use, disclosure, or loss:

  • We use HTTPS encryption technology to protect the transmission of your personal information, ensuring that your data is not intercepted or tampered with during transmission.

  • We store your personal information in a secure server with strict access control, and only authorized employees can access your information (and they are required to sign a privacy confidentiality agreement).

  • We regularly update our security systems and conduct security audits to prevent potential risks. For payment-related information, we cooperate with reputable third-party payment service providers and do not store your full payment details.

  • We will never sell, rent, or share your personal information with any third party for commercial purposes without your explicit consent. We may only share your necessary information with third-party service providers (such as logistics companies, payment processors) who assist us in completing tricycle order fulfillment and shipping, and these third parties are required to comply with this Privacy Policy and relevant privacy regulations.

7.4 Your Rights Regarding Your Information

We respect your rights to your personal information and will provide you with convenient channels to exercise these rights, in line with international privacy regulations such as GDPR:

  • Right to Access: You can request to view all personal information we hold about you at any time, and we will provide you with a clear and detailed response within 24 working hours.

  • Right to Modify: If you find that the personal information we hold about you is incorrect or incomplete, you can request us to modify it promptly.

  • Right to Delete: You can request us to delete your personal information at any time, provided that it does not affect the completion of your pending tricycle order or comply with relevant legal requirements. We will delete your information completely within a reasonable time after receiving your request.

  • Right to Withdraw Consent: You can withdraw your consent to our collection and use of your personal information at any time. Please note that withdrawing consent may affect our ability to provide you with tricycle sales, consultation, and shipping services.

7.5 Information Retention Period

We will only retain your personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by relevant laws and regulations. After the retention period expires, we will securely delete or anonymize your personal information to ensure it can no longer be associated with your identity. For tricycle order-related information, we will retain it for a reasonable period to handle potential after-sales issues (such as quality complaints, return requests) and comply with customs and tax regulations.

7.6 Cookies and Similar Technologies

We may use cookies and similar technologies on our website to improve your browsing experience (such as remembering the tricycle models you viewed) and optimize our website performance. You can adjust your browser settings to disable cookies at any time, but this may affect some functions of our website (such as not being able to save your browsing history).

7.7 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to adapt to changes in international privacy regulations, industry practices, and our tricycle sales business needs. Any updates will be posted on threebeng.net in a timely manner, and the updated policy will take effect from the date of posting. We kindly remind you to check this page regularly for updates.

7.8 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal information, please feel free to contact us. We will respond to your inquiry within 24 working hours and do our best to resolve your issues to your satisfaction.
Company Name: Yichang Lixiang Network Technology Co., Ltd.
Location: Yichang, Hubei, China
Contact Channel: [Please fill in your official email/contact information here]
Thank you for your trust and understanding. Protecting your privacy is our responsibility, and we will continue to do our best to ensure the security of your personal information while providing you with high-quality tricycle products and services.

8. Terms of Service

Welcome to threebeng.net (operated by Yichang Lixiang Network Technology Co., Ltd., located in Yichang, Hubei, China). By browsing our website, inquiring about tricycles, placing an order, or using any of our services, you agree to comply with these Terms of Service. We have drafted these terms in a clear, transparent manner, in line with international trade practices and GDPR requirements, to protect both your rights and our legitimate interests. We kindly ask for your understanding and cooperation as you read through them.

8.1 Acceptance of Terms

These Terms of Service apply to all users (including visitors, inquirers, and customers) who use our website and services. By accessing or using threebeng.net, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions stated herein, as well as our Shipping Policy, Return and Refund Policy, and Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website or services.

8.2 Our Services

We are committed to providing high-quality tricycle products and related services to customers around the world, including but not limited to:

  • Providing detailed information about our tricycle models, specifications, prices, and customization options on our website;

  • Offering professional consultation services to answer your questions about tricycles, shipping costs, order processing, and after-sales support;

  • Processing and fulfilling your tricycle orders, including production, packaging, customs declaration, and global shipping from China;

  • Providing after-sales services such as return, exchange, and quality-related support in accordance with our Return and Refund Policy;

  • Protecting your personal information in accordance with our Privacy Policy and relevant international regulations (including GDPR)[4].

We reserve the right to adjust or modify our services from time to time to better meet your needs and adapt to changes in the tricycle industry and international trade policies. Any changes will be posted on our website promptly.

8.3 User Obligations

To ensure a smooth and secure transaction experience for all users, we kindly ask you to fulfill the following obligations when using our website and services:

  • Provide true, accurate, and complete information when inquiring about tricycles, placing an order, or contacting our customer service (including but not limited to your name, contact information, shipping address, and order requirements). If any information changes, please notify us promptly;

  • Comply with all applicable laws, regulations, and international trade rules when using our services, including but not limited to customs regulations, import/export policies of your destination country/region, and data protection laws;

  • Respect our intellectual property rights (including but not limited to trademarks, copyrights, and product designs) and the intellectual property rights of third parties. You may not copy, modify, distribute, or use any content on our website without our prior written consent;

  • Do not engage in any illegal or fraudulent activities on our website, including but not limited to placing fake orders, providing false information, or disrupting our website operations;

  • Take responsibility for your own account security (if you register an account on our website) and do not share your account information with unauthorized third parties.

8.4 Order Processing and Fulfillment

All tricycle orders placed on our website are subject to these Terms of Service, as well as our Shipping Policy. Please note the following regarding order processing:

  • After you submit an order inquiry or place an order, our customer service team will contact you within 24 working hours to confirm the order details (including tricycle model, quantity, customization requirements, shipping address, and shipping cost);

  • Your order will be formally confirmed only after we have agreed on all order details and you have completed the payment (including the confirmed product price and shipping fee);

  • We will process your order (including production, packaging, and customs declaration) and ship the tricycles within 10 days of order confirmation, as stated in our Shipping Policy;

  • We will provide you with a logistics tracking number after the goods are shipped, so you can check the real-time logistics status at any time. You are responsible for monitoring the logistics progress and completing the customs clearance procedures as required by your destination country/region.

8.5 Product Quality and Liability

We take great pride in the quality of our tricycles and strictly implement a full-process quality control system to ensure that every tricycle you receive meets the stated specifications and quality standards. However, we kindly ask for your understanding regarding the following:

  • We are only responsible for product quality issues caused by manufacturing defects or damage before shipment. If the tricycle is damaged during transportation (due to logistics carrier negligence) or damaged due to improper use, installation, or maintenance after you receive it, we will not be held liable;

  • If you receive a tricycle with a quality issue, please contact our customer service promptly (within 7 days of receiving the goods) and provide photos or videos of the issue. We will verify the issue and provide a solution (return, exchange, or repair) in accordance with our Return and Refund Policy;

  • We will not be liable for any indirect losses caused by product quality issues, including but not limited to loss of use, loss of profit, or additional costs incurred due to delays.

8.6 Intellectual Property Rights

All content on threebeng.net, including but not limited to tricycle product designs, images, logos, text, and website layout, is protected by international intellectual property laws and belongs to Yichang Lixiang Network Technology Co., Ltd. or our authorized partners. You may not use, copy, modify, distribute, or reproduce any of these contents for commercial purposes without our prior written consent. Any infringement of our intellectual property rights will be subject to legal action.

8.7 Limitation of Liability

We will do our best to provide reliable services and high-quality tricycles, but we cannot be held liable for the following situations:

  • Losses caused by force majeure, including but not limited to natural disasters, wars, strikes, customs inspections, and logistics delays beyond our control;

  • Losses caused by your own negligence, incorrect information provided, or failure to comply with our terms and policies;

  • Losses caused by third-party services (such as logistics companies, payment processors), although we will do our best to assist you in resolving issues with these third parties;

  • Indirect, incidental, or consequential losses caused by the use of our website or services, including but not limited to loss of profit, loss of business opportunities, or damage to reputation.

8.8 Changes to These Terms

We may update these Terms of Service from time to time to adapt to changes in international trade laws, GDPR requirements, tricycle industry practices, and our business needs. Any updates will be posted on threebeng.net in a timely manner, and the updated terms will take effect from the date of posting. We kindly remind you to check this page regularly to stay informed of any changes. Your continued use of our website and services after the updates take effect will be deemed as your acceptance of the updated Terms of Service.

8.9 Dispute Resolution

We strive to resolve any disputes or issues you may have in a friendly and efficient manner. If you have any complaints, suggestions, or disputes related to our services, tricycle products, or these Terms of Service, please contact our customer service first. We will respond to you within 24 working hours and work with you to find a satisfactory solution.
If we are unable to resolve the dispute through friendly negotiation, both parties agree to resolve the dispute in accordance with the laws of the People's Republic of China. Any legal proceedings related to the dispute shall be submitted to the people's court with jurisdiction over Yichang, Hubei, China.

8.10 Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please feel free to contact us. We will do our best to assist you and resolve your issues promptly.
Company Name: Yichang Lixiang Network Technology Co., Ltd.
Location: Yichang, Hubei, China
Contact Channel: [Please fill in your official email/contact information here]
Thank you for choosing threebeng.net. We truly appreciate your trust and support, and we will continue to provide you with high-quality tricycle products and thoughtful services.